Keeping safe

It is not always possible to think clearly when you are experiencing an incident of domestic abuse. The following advice can help you plan ahead and help keep you safe.

If you are living with your partner

• Make a plan for your safety
• Arrange to have a place to go
• Have your own copies of important documents (birth certificates/passports)
• Have important phone numbers available
• Keep an overnight bag ready
• Put aside money and spare keys
• Consider keeping important possessions at a friend’s house
• Agree a code word or action with a trusted friend to alert them when you’re in danger
• Think about talking to your neighbours

During an incident

• Get out if you can
• Call for help or phone 999

If you can’t leave the situation

• Avoid rooms with only one exit
• Avoid the kitchen, bathroom and garage if possible
• Call for help or phone 999

Making a silent 999 call

• If you are unable to talk during a 999 call, you may be asked to cough or press a button on your phone, so the operator knows you are listening.
• The call handler will then ask you to press 55. This lets them know it is an emergency and you will be put through to the police.
• Do not call 999 and press 55 immediately as it might not be registered as an emergency call. Pressing 55 only works on mobiles and does not allow the police to track your location.
• There are also lots of organisations in your area who can provide help and support.